Frequently Asked Questions

Everything you need to know about our Dead Sea minerals and services.

Are AHAVA products safe for sensitive skin?

Yes, our products are allergy-tested, paraben-free, and specifically formulated for sensitive skin using mineral-rich ingredients from the Dead Sea.

Do you test your products on animals?

No, AHAVA is a PETA-certified cruelty-free brand. We do not test our products or ingredients on animals.

How long does shipping take?

Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for faster delivery.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item for a full refund within 30 days of the delivery date.

Are your products vegan?

The majority of our products are vegan. We use botanical extracts and Dead Sea minerals, avoiding animal-derived ingredients wherever possible.

Can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.